ERP for Help Desk

Complete Process

Help Desk
Incident Management, Problem Management, Change Management, Reports, Integrations

Asset Management

General ledger, cash management, accounts payable, accounts receivable, fixed assets

Delivery management
Connect sales with service delivery and QC department

Customer relationship management
Sales and marketing relation, QC services, customer contact

Data services
Various "self-service" interfaces for customers, or employees

Access control
Management of user privileges for various processes

Help Desk