Network Design & Installation
Internet and Intranet Services
Scheduled Site Coordination
Project Support
Engineer on Demand - Network Maintenance

ACG Infotech developed the Strategic Information Technology Plan for a large military training command to implement a metropolitan area network (MAN). This task entaileddeveloping and implementing a multi-vendor/multi-protocol MAN topology that included DEC VAX/VMS, UNIX, and Novell LANs. Potential security issues of the LANs,including level of trust, audit trails, weaknesses, and threats were addressed and resolved. Research activity included exploring new technologies for Internet and Intranetapplications as well as for LAN/WAN environments.

ACG Infotech assisted the Government in the design, development, and implementation of an Automated Electronic Classroom (AEC), including the installation and operation of equipment/systems. ACG Infotech conducted research into state of the art technology and determined the functional requirements for the AEC; provided a comprehensive plan for achieving the desired functionality; and provided recommendations for the facilities, equipment, software, and staffing needed to implement and maintain the electronic training system environment. ACG Infotech documented the results of these efforts in a Training Program and Technical Equipment Plan (TP&TEP) which addressed a three-phased implementation of courseware development and acquisition actions.

ACG Infotech has performed in-depth analysis of installed UNIX and NOVELL based LANs; documented configurations and capabilities; determined problems; discussed potential usage; documented number of users; and conducted performance analysis.

Network Design & Installation

If you are simply trying to get more out of your organization's existing network or are ready for a completely new network, has the resources to design your network both for today's needs and tomorrow's technology. ACG Infotech can link offices across the hallway or across the world. ACG Infotechs networks are fully documented, and your staff members can be trained in how to be productive using the full capabilities of your network.

Internet and Intranet Services

Organizations are increasingly relying upon the Internet for a wide variety of critical areas such as information sharing, research, E-mail, customer support, and advertising.

ACG Infotech can connect your organization to the Internet while ensuring that your network and data are safe from external penetration. ACG Infotech is experienced in the installation of DNS servers, SMTP Gateways, proxy servers, and firewalls. In addition, ACG Infotech can help you implement a new model for sharing data within your organization: an INTRANET. Instead of making your employees deal with confusing file access, you can make reading everything from your company policy manual to your weekly sales goals as easy as Web-surfing. Your information will always be timely, current, and accessible with the click of a mouse.

Scheduled Site Coordination

ACG Infotech provides the most cost-effective solution for ongoing requirements for PC and network support. Using a scheduled site coordination approach, a ACG Infotech engineer spends as little as one hour per week at your site, providing whatever assistance you require. Whether it is adding a user to your network, showing a new employee how to use Microsoft Office, or troubleshooting a tricky hardware problem, our versatile engineers become an extension of your own staff. This approach is perfect for small companies who have no full-time IS staff and for larger firms with in-house staff who find that user demands exceed available resources.

Project Support

Even if your firm's in-house staff is sufficient to meet ongoing internal needs, a major install or upgrade project can sometimes interfere with user support or other critical activities. ACG Infotech can provide skilled assistance for hardware and software installs/upgrades, network migration, and adds/moves/changes. Instead of a project stretching over weeks or months and creating user dissatisfaction, ACG Infotech engineers can complete the project rapidly, minimizing interruptions to normal user services.

Engineer on Demand - Network Maintenance

Organizations with the need for occasional emergency network support and periodic network administration needs can sign up for ACG Infotech’s Engineer on Demand (EoD)program, which provides network support and guarantees availability of assistance when it is needed.